CUSTOMER REVIEWS AND TESTIMONIALS
J.A. Bertsch Heating & Cooling is North Idaho’s most trusted HVAC and IAQ services company. We believe it’s because we offer exceptional customer service, quality workmanship and competitive pricing. Our experienced technicians are background-checked, drug tested and fully licensed and insured. We always offer Red Carpet Service, free estimates and a 100% satisfaction guarantee. But why listen to us when you can read our customers’ rave reviews:
“For anyone who believes that real value includes more than just price, I am confident that they will find this team will provide a very high level of value. Every member of this team performed their work with a combination of professionalism, skill, and patience with all of my questions. These men represent what is still RIGHT in America, even today.”
– Romey and Jan R
“J.A. Bertsch is simply one of the best contractors I have ever hired. From their immediate response (They called me within minutes!), to the very friendly yet completely straightforward site review and pricing by Blaine, this is a prompt, professional, utterly dependable business. Luke and Jon, the installers of our new tankless water heater, arrived exactly as scheduled and were models of friendly and utterly efficient installation. They were just a well-oiled machine, knowing exactly every step of the process and working together flawlessly. The installation was neat and orderly, and they left the workspace in much better condition than it was before they arrived! They answered every question wonderfully, and the installation was much faster than I had expected. On top of all of this, after the final run-through, they gave to us a wonderful little bag of small gifts of appreciation along with a card from the entire J.A. Bertsch team thanking us for our faith in them! In my lengthy life experience, this is truly an extraordinary business, completely devoted to a terrific customer experience.
– Terry and Susie L.
“They are voted the best for a very good reason! Excellent service and they really care that you are happy with your heating and cooling system, AND they back up their guarantees. I would highly recommend them. Stephanie is always on top of things for scheduling and making sure we are taken care of. Jeff did an excellent job on our two heating/cooling systems.”
– Kris G.
“Always very polite, professional and very considerate of my three dogs they always have time to always scratch ears. Over the past few years they have installed an air conditioner, furnace replaced water heater added humidifier and I have comfort care so see them several times a year.”
– Isabelle C.
“I can highly recommend the folks at J.A. Bertsch. Their service has been professional, prompt, friendly and knowledgeable. They always take the time to explain the problem and solution. Hands down the best HVAC company we have had in our 15 years of business.”
– Kathryn B.
“Best HVAC in 7-8 pm Inland Empire! Our AC broke down while we were out of town during a heat wave. Our daughter was watching our home alone. A panicked call to J.A. Bertsch and a tech was over the next day to fix it. Professional people, excellent prices and no oversell. Call these folks FIRST when you have an HVAC need!”
– Jeff D
“Thank-you to everyone at J.A. Bertsch. Absolutely the best HVAC company all the way around. Includes servicing my on demand hot water heater too. I’ve been a customer for several years and everyone is always very professional, polite, and considerate. They all go out of their way to do the best job, starting from the moment you call the office – through completion, every time. I’d like to give a special thanks today to John for his knowledge, excellent service and quick repair of my furnace.”
– Lisa W.